Early Access All features free — no credit card

Simple feedback for your SaaS.

No enterprise bloat. Just the tools you need. NPS, CSAT, and in-app surveys that actually work. AI-powered insights. Dead simple setup.

Get Early Access — Free View pricing
BetterFeedback analytics dashboard showing response volume, NPS score, and survey breakdown

You shouldn't need enterprise software to know if users are happy

Existing feedback tools are either ridiculously expensive or painfully manual. There's a better way.

Feedback tools are ridiculously expensive

Intercom costs $74/mo. Canny starts at $50/mo. You just need to know if users are happy — not a full helpdesk suite.

Or you're duct-taping tools together

Google Forms + Slack + spreadsheets. It works until it doesn't. No trends, no segmentation, no AI — just manual busywork.

Multiple products? Forget it.

No shared dashboard, no way to compare NPS across products. If you're running a studio or agency, you're flying blind.

Everything you need. Nothing you don’t.

BetterFeedback is intentionally focused. We do feedback really well so you can skip the bloat.

In-app surveys that don't suck

NPS, CSAT, custom surveys — embedded in your app. No redirects, no pop-up nightmares. Configurable positioning and targeting.

AI insights that surface real patterns

Not generic sentiment. Actual insights like "Users on the Pro plan are frustrated with onboarding." Segment-aware, actionable, useful.

Track trends, not just snapshots

See NPS and CSAT over time, by segment. Headline scores AND underlying averages to avoid misleading metrics. Spot problems early.

One dashboard for all your products

Studio with 5 apps? Agency with 10 clients? See everything in one place. Compare NPS across your entire portfolio.

In-app notifications that convert

Announce features, share updates, or nudge users to act — right inside your app. Target by segment and set expiration dates.

Dead simple setup

One JavaScript snippet. No SDK, no build step, no complex integration. Configure surveys and notifications from the dashboard.

Built by operators, for operators.

We built BetterFeedback because we needed it. We run multiple SaaS products and couldn't find a feedback tool that didn't cost a fortune.

    • Finally, a feedback tool that doesn't cost more than my AWS bill. Set it up in 10 minutes and started getting NPS responses the same day.

      Sarah Chen
      Founder, LaunchPad Analytics

    • Managing NPS across 4 products was a nightmare with separate tools. Now I see everything in one dashboard and the AI summaries save me hours every week.

      Marcus Rivera
      CTO, Blueshift Ventures

    • We tried Intercom. Paid for 6 months. Used maybe 10% of features. BetterFeedback gives us exactly what we need at a fraction of the price.

      Jessica Park
      Product Lead, CloudStack

You don't need live chat and a helpdesk. You need feedback.

See how BetterFeedback stacks up against the alternatives.

BetterFeedback Intercom Canny Google Forms
Starting price Free (early access) $74/mo $50/mo Free
In-app surveys
NPS tracking
AI insights
Multi-product support
Setup time 5 minutes Hours 30+ minutes Minutes
Live chat Not needed

Simple pricing, for everyone.

All features are free during early access. Here's what plans will look like.

$0

Free

Get started with the basics. No credit card required.

  • 1 product
  • 50 responses per month
  • NPS & CSAT surveys
  • Unlimited in-app notifications
  • Basic analytics
Get Early Access

$9/mo

Pro

Professional feedback tools for solo founders.

  • 1 product
  • Unlimited responses
  • NPS, CSAT & custom surveys
  • AI-powered insights
  • Email follow-up
Get Early Access — Free

$99/mo

Studio

Multi-product feedback with portfolio-level metrics.

  • Unlimited products
  • Unlimited responses
  • Everything in Pro
  • Portfolio-level metrics
  • Cross-product comparison
Get Early Access — Free
See all plans and full feature comparison →

Up and running in minutes

Four steps to start collecting feedback. No complex integrations.

1

Add one line of JavaScript

Copy our snippet into your app. Works on any web framework.

2

Configure your first survey

Choose NPS, CSAT, or custom. No code required.

3

Choose who sees it

Target by segment, schedule, or trigger manually.

4

Start collecting feedback

Responses flow in. AI summarizes. You take action.

Start listening to your users

All features are free during early access. No credit card. No commitment. Get in early and shape the product with us.

Get Early Access — Free