Everything you need to understand your users

BetterFeedback gives you professional NPS, CSAT, and custom surveys — plus AI-powered insights — without the enterprise price tag.

Get Early Access — Free View pricing

In-app surveys that don't suck

Embed NPS, CSAT, and custom surveys directly in your app. No redirects, no pop-up fatigue — just clean, embedded surveys where your users already are.

  • NPS, CSAT, and custom survey types
  • Configurable display positions (centered, bottom, corner)
  • Target specific segments with rules
  • Schedule surveys or trigger manually
In-app CSAT survey widget with 1-5 rating scale and feedback form

AI summaries that surface real patterns

Not just generic sentiment scores. BetterFeedback's AI analyzes responses by segment and surfaces actual insights like 'Users on the Pro plan are frustrated with onboarding.'

  • Segment-aware analysis
  • Executive-ready summaries
  • Trend detection over time
  • Actionable insights, not vanity metrics
AI-generated executive summary with key themes, improvement areas, and recommended actions

Track trends, not just snapshots

See how NPS and CSAT change over time, by segment. Spot problems early before they become churn. Compare performance across products.

  • Time-series NPS and CSAT tracking
  • Filter by segment, product, or date
  • Headline scores AND underlying averages
  • Reduce artificial volatility in metrics
NPS Over Time chart with score tracking and average rating

One dashboard for all your products

Studio with 5 apps? Agency with 10 clients? See every product's feedback in one place. Compare NPS across your portfolio and find patterns.

  • Unlimited products on Pro and Studio
  • Cross-product comparison views
  • Portfolio-level insights
  • Per-product and aggregate analytics
Portfolio dashboard showing multiple products with NPS and CSAT comparison

In-app notifications beyond surveys

Announce new features, share updates, or prompt users to take action — all within your app. Target specific segments so the right users see the right messages.

  • Announcements and prompts
  • Segment targeting
  • Schedule or trigger manually
  • Expiration dates for time-sensitive messages
In-app notification announcing a new feature with call-to-action button

Dead simple setup

Add one line of JavaScript to your app and start collecting feedback in minutes. No complex integrations, no SDK headaches. Configure everything from the dashboard.

  • One-line JavaScript snippet
  • Works on any web app
  • No-code survey builder
  • Email follow-up for non-responders
your-app.html 
// 1. Add the script tag
<script src="https://bf.io/s.js
  ?key=YOUR_KEY"></script>

// 2. Identify your user
BetterFeedback.init({
  user_id: 'usr_12345',
  plan:    'enterprise',
  name:    'Jane Cooper',
  email:   'jane@acme.com',
});

See it in action

All features are free during early access. Have your first survey collecting responses in under 5 minutes.

Get Early Access